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Frequently Asked Questions
- How to report concerns, i.e., neighbors, open space, contractors, provide feedback, etc.?
- We have a dedicated e-forms page where you can submit your concerns to the management team. Click here to visit our e-forms.
- How to retrieve assessment statements?
- Visit your VMS portal to access your statements and view past payments. If you have any questions or require further assistance, please contact CCMC’s customer service phone number at 866-244-2262.
- How do I pay for my HOA assessments?
- Assessments are charged on a quarterly basis on January 1, April 1, July 1, and October 1. There are a couple of different ways to complete the payment, such as: check, credit/debit, and recurring/ACH. More info on the different methods is detailed below:
- One-time payment on the Alliance Association Bank portal - Click here to visit the portal to complete your one-time payment. Below is the information you need to complete the transaction:
The Association ID is 801
Management Company ID 6675
Property ID is your 6-digit ID marked in your statement - Direct debit through your personal bank - Make checks payable to your community association:
Anthem Highlands Community Association
c/o CCMC Processing Center
PO Box 93327
Las Vegas, NV 89193-3327 - Pay assessment by check - We have a check scanner available onsite for your convenience. Please feel free to deliver your personal check to the onsite office at 3624 Parkside Center Drive, Broomfield, CO, 80023 alternatively, if you prefer to update the mailing address for payment processing.
Make checks payable to your community associationAnthem Highlands Community Association
c/o CCMC Processing Center
PO Box 93327
Las Vegas, NV 89193-3327 - Direct debit through Alliance Association Bank - Login to your Alliance Association Bank (AAB) portal here and create a new portal account for Alliance Association Bank, and set up a new recurring payment. You will be prompted to "add a property" after creating your user account. You will need the following information to complete this step:
Management Company ID (6675)
Association ID (801)
Property Account Number (listed on your statement, typically 5-6 digits long)
- One-time payment on the Alliance Association Bank portal - Click here to visit the portal to complete your one-time payment. Below is the information you need to complete the transaction:
- Assessments are charged on a quarterly basis on January 1, April 1, July 1, and October 1. There are a couple of different ways to complete the payment, such as: check, credit/debit, and recurring/ACH. More info on the different methods is detailed below:
- Where to find association/re-Sale documents?
- As a homeowner, you have access to the association documents upon logging into the website and visiting the Association Document Center. Click here to access the Association Document Center. However, if you are a realtor or prospective Anthem Highlands homebuyer, you will have to visit HomewiseDocs.com to access the association documents. Click here to buy the community documents via HomewiseDocs.
- How long does the ARC application, info & approval/response turnaround
- Typically the Architectural Review Committee takes 45 days to review and vote on an application; however, the timeline might adjust slightly depending on whether or not the committee has all the information needed to vote on an application. Please contact our Community Standards Coordinator, Kristin Haarhues, if you have further questions.
- Where do I go to report a missed Waste Management trash/recycling pickup and order additional trash bins?
- If there was a missed trash pickup or need to order additional bins aside from the one recycling and one trash bin, don't hesitate to contact Waste Management support at 866-909-4458.
- Can I bring guests to the Parkside Community Center?
- As a homeowner in Anthem Highlands, you have the opportunity to bring up to 5 guests to the Parkside Community Center per visit, per household, per day. The resident must be present with guests at all times while at the PCC.
GUEST PRICE
The first guest is free. The following guests are $7 per person.
GUEST WAIVERS
Guests must complete a Guest Waiver to use the Parkside Community Center and its offerings (pool, fitness center, gymnasium, etc.).
A completed Guest Waiver must be provided by the owner of the home and the guest using the facility. If the child is under 18 years, a parent/guardian signature is required.
The guest must have a completed guest waiver per the homeowner they are visiting PCC with. One guest can have multiple waivers on file if they have visited the PCC with numerous community homeowners.
Click here to complete our online guest waiver.
- Who do I contact if I have issues registering for an event via RecDesk?
- If you are having issues registering for an event/program via RecDesk, please contact the front desk at 303-665-2693, and a member of our team will be more than happy to assist you.
- Who do I contact if I need to troubleshoot my MyAHCA login account?
- If you are a resident without login access to our community website, please fill out our resident request form, and a member of our team will be more than happy to set you up.
- If you have issues logging in to your account or have not received the verification link to set up your account, you can click on forgot password to reset the login feature.
- If you have issues beyond the login procedure, you can connect with your Communications Manager, Daniela Calvo.
- How do I add a person(s) to my household?
- If you are looking to add additional people as residents of your home, you will need to connect with the Front Desk Lead, Robin Cromer, for further assistance.
- Why am I not receiving the community e-blast communications?
- Please contact your Communications Manager, Daniela Calvo, to troubleshoot why you are not receiving e-blast communications.
- Please contact your Communications Manager, Daniela Calvo, to troubleshoot why you are not receiving e-blast communications.
- As a homeowner in Anthem Highlands, you have the opportunity to bring up to 5 guests to the Parkside Community Center per visit, per household, per day. The resident must be present with guests at all times while at the PCC.